Frequently asked questions
Everything you need to know about Snaplnk.io — free forever, unlimited links, and no surprises. Can't find what you're looking for? Ask us anytime.
Getting Started
Everything you need to hit the ground running.
Is Snaplnk.io really free?
Yes — 100% free, forever. Every feature including short links, QR codes, bio pages and analytics is included for every user. No paid tiers, no trials that expire, no credit card required.
Do I need to create an account to shorten a link?
You can shorten a link instantly from the homepage. Creating a free account lets you save, track, organize and manage all your links in one dashboard.
How do I shorten my first link?
Paste your long URL into the box on the homepage and hit “Short link”. Your short link is ready in seconds — share it anywhere.
Can I use Snaplnk.io on mobile?
Absolutely. Snaplnk.io is fully responsive, so the dashboard, link manager and analytics work great on any device.
Links & Customization
Make every link yours — aliases, expiry and organization.
Can I create custom aliases for my links?
Yes. You can replace the auto-generated code with your own custom alias, slug or brand name — completely free and unlimited.
Can I edit or update a link after creating it?
Anytime. Change the destination URL, title, alias or tags from your dashboard without creating a new link.
Do links ever expire?
Your links stay active forever unless you choose to expire them. You can set auto-expiry on any link, or archive and restore them whenever you like.
Can I organize my links?
Yes — use tags to group links, filter by status, and move them between Active, Archived or Bin. Everything is at your fingertips in the dashboard.
Analytics & QR Codes
Track every click and generate QR codes, all free.
What analytics do I get?
Every link comes with total clicks, unique clicks, last-clicked activity and real-time click analytics — all free, with no tracking limits.
Are QR codes really free?
Yes. Generate an unlimited number of QR codes, one for every link, and download them to share anywhere.
Can I track QR code scans?
Every QR code points to a short link, so scans show up in your click analytics just like regular clicks.
How fresh is the analytics data?
Analytics update in real time. Clicks appear in your dashboard almost instantly after they happen.
Account & Platform
Domains, teams, API access and rock-solid speed.
Can I use my own custom domain?
Yes. Connect your own domain and use it for your short links and bio pages for a fully branded experience.
Can I use Snaplnk.io with my team?
Teams are supported — invite collaborators, share links and manage everything together in one workspace.
Is there a developer API?
Yes. Generate API keys from your dashboard and integrate link shortening and management directly into your own apps and workflows.
How fast are my links?
Links redirect instantly on a fast, reliable infrastructure — so your audience never waits.
Still have questions?
We're happy to help. Start free and explore — or reach out and we'll get back to you.
See what's included in the free plan